S.K. BERI & BROTHERS
Logo, skb
Largest Manufacturer and Exporter of Industrial Knives and Blades in India.

Frequently Asked Questions
Question1. Who are we?
Answers We are an Indian manufacturer and exporter of Industrial machine knives, blades & Tooling. Almost 70% of our products exported to more than 60 countries across the globe.

Question 2. Where are we?
AnswersOur corporate office is at
A-119, Okhla Industrial Area, Phase-II, New Delhi-110020, INDIA

Question3. How to contact us?
AnswersPhone No: 91-11-41616454(3 lines), 26385027, 26384462, and 26386454
Fax : 91-11-26386453, 24628275
Email : General Enquiries : info@skberi.com
Sales Department : sales@skberi.com
OrderStatus : orderstatus@skberi.com
CustomerService : customerservice@skberi.com
Complaint : complaint@skberi.com

Question4. Cost of Shipping?
AnswersCost of shipping will vary depending on weight, size of product your location and shipping method you select. We will clearly outline your shipping cost before the checkout procedure is complete. Our shipping costs are very competitive.

Question5. How quickly do you ship?
AnswersMost ready stock items ship between 10 to 15 business days. It depends on when you place your order and how quickly out of stock items can be obtained. We will let you know by email if we can't ship within 10 business days.

Question6. Where will we ship?
AnswersWe will ship to most anywhere in the world that is not experiencing political strife.

Question7. Do you do special orders?
AnswersYes we do special orders. We manufacture all customized knives and blades that are not listed on our web site. Simply email our sales department and we will determine if the item can be obtained and at what price.

Question8. Will you give a bulk rate discount?
AnswersYes, please email us for discount rates of large orders.

Question9. In which language can you do business?
Answers English and Hindi

Question10. Can I order over the phone?
Answers Yes you may, however we cannot guarantee personal service at all times. You may have to leave a message and we will get back to you. Please indicate when is the best time to call you back. We will call you in the evening or weekends if you wish.

Question11. Do the knives have warranty?
AnswersAll items sold carry the manufacturers warranty. If you have any difficulty please let us know. In the event the merchandise was damaged during shipping you will need to contact us for a return authorization #.

Question12. Do you have CNC Machine?
AnswersWe have world class CNC Machines used for the various stagesof manufacturing.

Question13. Do you Heat-Treat your knives yourself?
AnswersWe have our state of art in home heat treatment plant in Noida one of the largest of its kind in India .
Question14. Do you have Cryogenic Treatment plant?
AnswersYes, we have our own Cryogenic-Treatment Plant.

Question15. What material do you use for the blades?
AnswersWe can manufacture in various material as per customer request or suggesting the right material to Customer. Eg. D-2, D-3, 52100, HSS, EN-9, EN-21, EN-24, EN-42J, H-11, H-13, M-2, SPRING STEEL, ASP-2023 etc

Question16. Do you re-sharpen customers knives?
AnswersYes.

Question17. Can I cancel an order?
AnswersIf your order has not already been in production, we can easily cancel it. To do so, please contact our customer service department immediately between the hours of 9:00AM - 5:30PM, Monday through Saturday.Once the order coinfirmation is generated at our end no cancellation would be possible.

Question18. Do you have drawings of knives and blades?
AnswersYes, certain standard drawings available in our library otherwise customer have to send drawings according to their requirement.